Bowman Lacrimal Probes German Silver 0.9+1.1 mm Tip

Delivery within Malaysia

• Free delivery within Peninsular Malaysia, subject to the applicable order conditions.
• Delivery to East Malaysia is chargeable.
• Delivery takes a minimum of 3 working days in Peninsular Malaysia and a minimum of 5 working days in East Malaysia.
• Courier delivery hours: 9:00 am–6:00 pm, Monday to Friday, excluding public holidays.
• Orders are generally dispatched on the next working day, subject to stock availability and order confirmation. For urgent requirements or confirmation of delivery timelines, please contact our sales consultant via WhatsApp. WhatsApp our sales consultant →
• Once your order has been packed, we email you the consignment note and a link to track your order.
• We aim to deliver your order as quickly as possible. Delays can occur (for example shipping delays or items out of stock); we will notify you if there is a major delay.

International delivery

• International orders are subject to the applicable courier / express shipping charges.
• International shipping is available through leading express courier services, including DHL, FedEx and other reputable international carriers.
• Shipping rates are calculated automatically at checkout, based on item weight including packaging. Any additional charges at the destination, such as customs clearance, are payable by the customer.

Returns and product concerns

• For questions about returns or product concerns, please contact our customer service team. Please refer to the existing Returns & Exchange policy for applicable terms.

Shipping and delivery · International shipping · Submit a return request